During 2020 the digital transformation of organizations shot up 70% due to the COVID-19 pandemic.
In 2020, the digital transformation of organizations shot up 70% due to the COVID-19 pandemic. Software and hardware solutions have been essential in this exercise and will continue to be according to technology and our lives, both personally and professionally, advance. Therefore, we bring you the 10 technological trends to which you should pay special attention this 2021.
Internet of Behaviors (B)
The Internet of Behavior (IoB) or Internet of behaviors is based on obtaining data from people’s daily activities through biometrics such as activity wristbands, sensors, or RFID tags. IoB allows you to collect, combine and process data from various information sources to offer users unique and personalized experiences.
Privacy is one of the aspects that matter most to customers, companies, and users. With the rise of teleworking, it is imperative to emphasize compliance with data privacy. In 2021 remote work will drive this trend.
Computing that offers greater privacy relies on three technologies that protect data while it is being used:
- The trusted environment in which sensitive data is processed or analyzed.
- Processing and analysis in a decentralized way.
- Encrypt data and algorithms before processing or analysis.
To seek excellence, organizations are not just going to focus on the customer experience. In 2021, companies will combine it with the user and employee experience to improve all these experiences together and differentiate themselves from the competition. Those companies that combine customer experience, user experience, and employee experience will achieve a competitive advantage. This trend favors virtual and contactless relationships with which physical contact will be avoided for the execution of a multitude of actions.
The distributed cloud is another of the great technological trends of 2021. It refers to the distribution of cloud services in different locations, that is, they do not have to be in the physical data centers of the cloud provider, but they continue to be controlled by the supplier. In addition, it has benefits such as low response latency, GDPR compliance, and lower costs for companies.
The distributed cloud offers organizations the best of the public cloud and the best of the local private cloud.
This trend will continue to be present in 2021 as technologies such as the IoT need it to continue their growth process. In addition, it also helps to promote cloud services, digital transformation, or latency reduction, which will improve the service provided by companies.
Continuity of remote activity
The pandemic has shown that life, work, and the way of doing operations have changed. Many organizations have been digitally transformed in these months and physical space is no longer essential to carry out business operations and meetings with customers, suppliers, or employees. 2020 has shown that physical distance is not a problem and in 2021 remote activity will continue to rise.
Cybersecurity continues to be one of the biggest headaches for companies and more so with the COVID-19 pandemic, the massive adoption of teleworking, or the exchange of information in the cloud. In 2021, in addition to more of the same with new “flavors”, we will see new types of cyberattacks in which disruptive technologies (AI, blockchain, deepfake, 5G…) are combined with the specific circumstances of the moment.
The focus of cyberattacks will be on the potential of remote connections to access systems, phishing campaigns taking advantage of the current situation, massive device connectivity (IoT), and vulnerabilities that can be found in any wide-ranging software. broadcast for both targeted targets and indiscriminate attacks.
Artificial Intelligence Engineering
Artificial Intelligence (AI) is one of the most important technologies in recent years. However, a high percentage of projects that start to develop do not go to production due to maintenance, scalability, and governance problems, as indicated by Gartner. Thanks to Artificial Intelligence engineering, organizations will be able to include these projects in the main DevOps process and not develop them independently or in isolation.
In this way, a responsible AI emerges capable of solving problems of trust, transparency, ethics, fairness, interpretability, and compliance.
Smart Composable Enterprise
Another of the trends that Gartner defends for this 2021 is the intelligent composable companies, that is, those that adapt to changes quickly and reorganize their business strategy. Organizations that adopt a fast and effective digital transformation will have the ability to make better decisions thanks to the analysis of data and information they have.
To be successful, companies must:
- Allow better access to information.
- Augment that information with better knowledge.
- Have the ability to respond quickly to the implications of that information.
- Smart composable companies will have greater autonomy and democratization throughout the organization, being able to react quickly and effectively to changes.
One of the main characteristics of digital transformation is automation, a very useful system for the evolution of companies that brings benefits such as greater productivity, reduced costs or projects, organized and digitized tasks and operations.
In 2021, hyper-automation will be key for organizations and they must focus on efficiency, effectiveness, and business agility if they do not want to be left behind and lose their competitiveness. This trend consists, broadly speaking, in automating everything that can be automated within a company.
These are 10 of all the trends in which technology is involved that will be seen during 2021. A year, without a doubt, in which technology will continue to be an essential pillar for the development of business activity at a global level.