The progress of digital transformation has been remarkable over the past two years, and organizations will continue to advance this process for years to come. In the second half of 2022, they will accelerate the adoption of new technologies to better connect with customers, improve user experience and efficiency, and guarantee their benefits.
In the last two years, organizations have stepped on the accelerator of digital transformation to overcome the difficulties caused by the health crisis, prioritizing the adoption of the cloud and technologies that enable remote work, among others. But this has only been the beginning of a stage of profound changes toward new work and business models that will allow companies to face future challenges.
Following the advances made between 2020 and 2021, companies are adopting more mature approaches when it comes to technology, and those in the IT sector are significantly advanced in this regard. The experts from the Baufest technology consultancy have drawn up a list of the 10 digital trends that will influence their strategy in the second half of 2022 when they will make more efforts to improve the relationship with customers and their user experience and continue to improve their efficiency and their margins.
Progress towards a more digital world
Society is increasingly digitized, and companies need to adapt to the great competition brewing in digital businesses. This will continue to put significant pressure to meet the needs of customers who prioritize digital environments and experiences, which experts say comes at a cost. This takes the form of so-called “digital fatigue,” and organizations will need to strive to differentiate themselves in digital ecosystems that are increasingly congested.
Changes in remote work models
In the early stages of the pandemic, many companies adopted remote work to maintain their activities despite the confinement. This has created significant challenges for IT professionals, who will continue to face new complications in the coming months as organizations accept that the future of work for many professions lies in remote work or hybrid modes.
Adoption of cloud-native technologies
In line with previous trends, in the second half of 2022, companies will look for ways to ease their transition to an increasingly digital world. Relationships with customers and the work of the employees themselves will be linked to mobility and digital environments. The base on which the strategy of many companies will be based will be on cloud-native technologies, which allow the creation of new, more resilient, elastic, and agile application architectures, which will help to face the new digital reality. In this sense, Baufest experts predict that by the end of 2022, half of the business organizations will adopt the native cloud.
Before the pandemic, many companies in the IT sector have adopted forms of automation as part of the change toward DevOps methodologies. Still, with the digital advance this time, it is going further, and organizations are focusing on hyper-automation. In their report, the experts say that “hyper-automation will take this to the next level, automating not only IT processes but also business processes. It will incorporate artificial intelligence (AI) and eliminate manual processes.”
In the second half of 2022, many organizations will deepen the adoption of artificial intelligence-based technologies, which are beginning to demonstrate their ability to improve operations and drive innovation and business results in different areas.
Advances in data analytics
Relative to the previous trend, many companies will use data analytics to understand customers better and make better decisions. Experts expect that in the second half of 2022, decision intelligence will emerge as a practical approach to modeling each decision as a set of processes, harnessing intelligence and analytics to provide more and better insights, extract learning, and refine decisions to drive success. Deal.
Security based on Zero Trust architecture
The increase in cyberattacks has revealed the weakness of traditional cybersecurity strategies. The Zero Trust architecture has been developed to deal with new threats based on the assumption that the entire infrastructure may not be secure. Based on this idea, this architecture provides structures to verify the trustworthiness of devices as data moves through networks, APIs, and applications. The second semester will see significant progress in adopting this approach among companies in the IT sector.
Composable apps to underpin digitization
The pandemic has prompted many companies to look for ways to improve business agility by adopting new approaches to software development. And one of them is the creation of composable application ecosystems, which are built from smaller fragments that can be used in different applications. This modular approach allows organizations to reuse developed code and speeds time to market for new solutions, increasing profits.
Adoption of ESG criteria
Many organizations are becoming increasingly interested in the impact of their activities on environmental, social, and governance factors, and experts predict that from 2022 the IT sector will experience the effect of these new strategies. They forecast that by 2026, 60% of G2000 companies will use KPIs and sustainability data as primary operational control parameters, a significant change from 20% in 2021.
Government support for digitization
The latest trend included in the Baufest report is that the governments of different countries are launching economic and financial support plans to digitalize their economies and productive sectors. This translates into support for the adoption of intelligent infrastructure, which will combine IoT with other cutting-edge technologies that will take advantage of next-generation broadband networks, such as 5G.